Omnichannel Retail
What is Omnichannel Customer Engagement
Embrace omnichannel customer engagement to help improve efficiency, reduce drop-offs, increase conversions, and boost return on investment.
Get ahead this festive season and drive higher conversions with our infographic on 6 ways to optimize your WhatsApp strategy.
The festive season is just around the corner. When the millionth festive season promo makes its way to your customer's inbox, it becomes difficult to stand out from the crowd. Whether its a giveaway or a free gift, it is essential for every brand to adopt tactful ways to engage with customers. Thankfully, WhatsApp has paved the way for brands and made it easier to connect with customers on a 1:1 level.
As of 2021, Diwali festive sales has crossed Rs.1.25 trillion. That's a number that cannot be overlooked. But how do you incentivize customers to shop from your brand?
Preferably, festive season offers can be used effectively to:
✅Re-engage dormant customers
✅Convert shoppers into repeat customers
✅Convert enquiries to shoppers
✅Word of mouth marketing
Here's a helpful infographic that can help you understand how you can leverage WhatsApp this festive season
