Customer Experience - MarTech Blog

A Complete Customer Retention Guide

In this customer retention guide, how we can build great relationships and improve retention in a cost effective manner.

Marketing Automation

A Complete Guide to Marketing Automation for e-Commerce

Marketing automation attempts to address the issues that customers face during the buying process. Learn how you can level up your automation game

Conversational Marketing

Conversational Marketing on WhatsApp

Conversational marketing on WhatsApp has made it possible for brands to engage and personalize the shopper’s experience at every stage of their journey. In this article, we will discuss how you can kickstart your conversational marketing on WhatsApp.

The Ultimate Guide to WhatsApp Click-to-Chat Link

The click-to-chat link allows customers to connect with their favorite brands with one single click. Explore all you need to know to get started

How to Drive Customer Acquisition with WhatsApp?

When determining channels of acquisition, it is essential to carefully consider the channel that can make the biggest impact. Learn how WhatsApp can be leveraged for customer acquisition

6 Ways to Drive Higher Conversions using WhatsApp this Festive Season [INFOGRAPHIC]

This festive season, learn how you can leverage WhatsApp to drive higher conversions

Customer Experience

Why Customer Retention Rate is Important?

Having an effective customer retention strategy plays a crucial role in delivering exceptional experiences and improving conversion rates. Learn why customer retention is so important for your business

Customer Experience

What is Conversion Rate: All you Need to know

An effective conversion rate strategy begins with understanding what the customers are looking for and easing the shopper's buying process. Explore more on how you can increase your conversion rates in this article

Customer Loyalty

A Complete Guide to Customer Loyalty in Commerce

Marketing, sales, and customer success teams are more focused on creating exceptional customer experiences now more than ever. Learn everything your need to know about building customer loyalty in commerce

Customer Experience

7 Proven Customer Engagement Strategies To Expand Your Business

Knowing your customer engagement strategy is crucial to growth. And we’ve gathered the 7 most successful tips that make your brand noticeable!

Customer Experience

WhatsApp vs Email vs SMS: A marketer’s choice

There is no straight answer to whether you should choose WhatsApp vs. Email vs. SMS. Explore what would work best for your brand

9 Ways to Boost Customer Experience with WhatsApp

WhatsApp has transformed the way brands communicate with customers. Learn how to boost customer experience with WhatsApp

Customer Experience

A Complete Guide on Hyper-Personalization

Hyper-personalization enables brands to meet these expectations, drive conversions, and bring higher returns. Explore more in this article

Customer Experience

How to Increase Average Order Value with Personalization

Personalization is a sure way to keep visitors to your eCommerce store, encourage them to make repeat purchases, and, most importantly, improve the average order value. Read more in this article

Customer Experience

A Guide to eCommerce Personalization

Enhancing e-commerce personalization strategies must be your top priority to gain the upper hand over the ever-growing competitive landscape. Read more on this article